Sponsored Ads

Sponsored Ads

Short Summary

Planet Home Lending has faced several confirmed legal actions in recent years, most notably a $2.425 million data breach class action settlement and a now-closed CFPB enforcement order. As of July 2026, there is no active company-wide fraud or servicing class action against the lender, though individual foreclosure-related and Servicemembers Civil Relief Act cases remain in federal court.

Planet Home Lending has been named in multiple lawsuits over the past several years, and yes, litigation involving the company is ongoing in 2026. The largest confirmed case, a data breach class action, ended in a $2.425 million settlement. Separately, individual foreclosure and military-lending disputes are active in federal court, but no new nationwide class action against Planet Home Lending has been confirmed as pending as of this writing.

Key Takeaways

•      Planet Home Lending, LLC settled a consolidated data breach class action for $2,425,000 after a November 15, 2023 ransomware attack exposed the personal data of 199,873 people.
•      A 2017 CFPB consent order required Planet Home Lending to pay $265,000 in consumer redress for RESPA and Fair Credit Reporting Act violations; the CFPB terminated that order on September 22, 2025, after confirming compliance.
•      A Servicemembers Civil Relief Act (SCRA) class action, Gleespen v. Planet Home Lending, LLC (Case No. 3:25-cv-00751, D. Conn.), was filed May 9, 2025, and remains active.
•      A federal foreclosure-related case, Wandrie et al v. Planet Home Lending, LLC (Case No. 2:25-cv-12238, E.D. Mich.), was filed July 22, 2025; the court denied the plaintiffs' request for a temporary restraining order and preliminary injunction.
•      Several 2026 federal filings list “Planet Home Lending, LLC v. Secretary of HUD” — in these cases, Planet Home Lending is the plaintiff pursuing foreclosure, not the defendant being sued.
•      Planet Home Lending is not accredited by the Better Business Bureau and has drawn over 100 complaints on its BBB profiles in the past three years, though most legal claims against the company have been resolved through settlement or dismissal rather than trial verdicts.

Is Planet Home Lending Being Sued in 2026?

Yes, Planet Home Lending is currently a party to active federal litigation, but the nature of that litigation matters. Some cases name Planet Home Lending as the defendant, such as the SCRA class action in Connecticut. Others, including several 2026 Virginia and Alabama filings, list Planet Home Lending as the plaintiff initiating foreclosure proceedings, with federal agencies or borrowers named as defendants.

This distinction is easy to miss in a basic docket search, since both types of case show up under the company's name. As of this writing, no new nationwide consumer class action against Planet Home Lending has reached a confirmed filing beyond the SCRA and foreclosure-related matters described below.

Why Is Planet Home Lending Facing a Lawsuit?

Planet Home Lending's legal history breaks down into four distinct categories, each with a different factual basis:
•      Data security failures — a 2023 ransomware attack that exposed borrower Social Security numbers and loan data, leading to a consolidated class action and settlement.
•      Regulatory violations — a 2017 CFPB action over improper referral-fee arrangements and misuse of credit report data.
•      Servicing and fee disputes — a 2021 class action over FHA property inspection fees, and individual foreclosure-related disputes.
•      Military lending compliance — a 2025 class action alleging the company failed to retroactively apply the interest rate cap required under the Servicemembers Civil Relief Act.
Each is addressed with confirmed facts below.

Planet Home Lending Data Breach Lawsuit and Settlement

This is the most significant and best-documented legal matter involving Planet Home Lending. On November 15, 2023, the company discovered a ransomware attack on its IT network. Planet Home Lending's notice to the Maine Attorney General, filed January 25, 2024, put the number of affected individuals at 199,873. The exposed data included full names, addresses, Social Security numbers, loan numbers, and financial account numbers.

Multiple lawsuits followed, including Mathis v. Planet Home Lending, LLC (Case No. 3:24-cv-00127) and Benson v. Planet Home Lending, LLC (Case No. 3:24-cv-00131), both filed in the U.S. District Court for the District of Connecticut in early February 2024. National Mortgage News reported that at least six related suits were filed nationwide by late February 2024, with one Florida filing also naming vendor Citrix Systems as a co-defendant. Reporting attributed the intrusion to the LockBit ransomware group, which allegedly exploited a vulnerability tied to Citrix systems software.

The cases were consolidated as In re: Planet Home Lending, LLC Data Breach before U.S. District Judge Kari A. Dooley. On May 13, 2024, Judge Dooley granted preliminary approval to a $2,425,000 settlement. The court later awarded class counsel $808,333.33 in fees plus $9,907.89 in costs, according to the settlement administrator's FAQ page.

Under the settlement, claimants could choose between a flat $100 cash payment or reimbursement for documented losses tied to the breach; reported caps for documented-loss claims vary by source and loss category, so affected borrowers should confirm exact terms directly through the settlement website, PHLDataBreachSettlement.com. The claims deadline was September 25, 2024.

Note on figures: Planet Home Lending's own regulatory notice puts the affected total at 199,873. At least one law firm summary of the settlement cited a broader estimate of roughly 285,000 affected individuals. This discrepancy has not been publicly reconciled in court filings reviewed for this article, and 199,873 is the figure Planet Home Lending reported to state regulators.

Planet Home Lending CFPB Enforcement Action: What Happened and Is It Still Open?

No, this matter is closed. On January 31, 2017, the Consumer Financial Protection Bureau issued a consent order against Planet Home Lending, LLC (File No. 2017-CFPB-0007), alleging the company accepted payments for mortgage-business referrals from Prospect Mortgage, LLC and misused consumer credit report data for marketing, in violation of RESPA Section 8(a), Regulation X, Section 604(f) of the Fair Credit Reporting Act, and the Consumer Financial Protection Act.

The order required Planet Home Lending to pay $265,000 in consumer redress and to change the business practices at issue. According to the CFPB's official enforcement database, the Bureau terminated the order on September 22, 2025, under 12 U.S.C. § 5563(b)(3), after confirming Planet Home Lending had implemented the required redress plan, paid the $265,000, and revised its practices. HousingWire reported the termination alongside similar closures for Washington Federal Bank, Apple Inc., and U.S. Bank, describing it as part of a broader wind-down of CFPB consent orders in September 2025.

Other Legal Claims Against Planet Home Lending

Property inspection fee class action (2021)

In February 2021, a Diamond Bar, California homeowner filed Solis v. Planet Home Lending, LLC (Case No. 3:21-cv-00159, D. Conn.), a 16-page class action alleging the company charged unauthorized and unnecessary property inspection fees on FHA-insured loans, in violation of HUD regulations and mortgage contract terms. The suit alleged Planet Home Lending inspected properties after a default without first calling the borrower to check occupancy, then continued billing for repeat inspections. Public reporting reviewed for this article does not confirm a final judgment or settlement amount in this matter; exact current status has not been publicly disclosed as of this writing.

Servicemembers Civil Relief Act class action (2025, active)

Sgt. Benjamin Gleespen filed Gleespen v. Planet Home Lending, LLC (Case No. 3:25-cv-00751, D. Conn.) on May 9, 2025. The complaint alleges Planet Home Lending refused to retroactively apply the SCRA's 6% maximum interest rate cap for the period Gleespen was on active duty, despite his January 8, 2025 written request. According to the complaint, the company responded on January 22, 2025, that “SCRA protections must be applied for while the loan is active.” Gleespen's loan had a fixed rate of 6.125% and was paid off on December 5, 2024. This case remains an active proposed class action as of this writing.

Foreclosure-related federal case (2025–2026)

Wandrie et al v. Planet Home Lending, LLC (Case No. 2:25-cv-12238, E.D. Mich.) was filed July 22, 2025. The docket is categorized as a real property/foreclosure matter. In 2026, U.S. District Judge Susan K. DeClercq denied the plaintiffs' motion for a temporary restraining order and preliminary injunction. The specific allegations underlying the complaint were not detailed in the publicly available docket summaries reviewed for this article.

Cases where Planet Home Lending is the plaintiff, not the defendant

Several 2026 federal dockets, including filings in the Western and Eastern Districts of Virginia (Case Nos. 6:2026cv00049, 7:2026cv00352, 2:2026cv00682, 3:2026cv00358, 5:2026cv00048, and 1:2026cv01144) and Planet Home Lending, LLC v. Lloyd et al (Case No. 1:26-cv-00029, M.D. Ala.), list Planet Home Lending as the plaintiff. These are foreclosure actions the company filed, naming the HUD Secretary or individual borrowers as defendants — a routine step when a property carries an FHA-insured or HUD-subordinate interest. These filings are not lawsuits against Planet Home Lending and should not be read as new claims of wrongdoing by the company.

Planet Home Lending Consumer Complaints and BBB Record

Planet Home Lending is not accredited by the Better Business Bureau. Its BBB profiles are split across multiple business locations, including Dallas, Texas; Meriden, Connecticut; Round Rock, Texas; and Flowood, Mississippi. According to a November 2025 review roundup, the company's BBB customer-review score stood at 1.37 out of 5 stars, with more than 100 complaints filed across BBB profiles over the prior three years, despite an “A+” BBB letter grade (which reflects the Bureau's assessment of business practices rather than customer satisfaction). The same source reported a 3.7 out of 5 rating on Trustpilot from roughly 1,300 reviews.

Complaints published on BBB profiles for Planet Home Lending commonly describe delays in refunding misapplied or duplicate payments, difficulty reaching a live representative once an account is marked past due, and delays releasing insurance-claim funds held in escrow after property damage. These are consumer complaints, not court-verified findings, and do not by themselves establish legal wrongdoing.

What to Do If You Believe You Are Affected

This section is general information, not personalized legal advice.
If you received a data breach notice: Confirm your claim status directly at PHLDataBreachSettlement.com or by contacting the settlement administrator listed on your notice. The original claims deadline (September 25, 2024) has passed, but you can still verify whether a payment was issued to you.

If you are a current or former active-duty servicemember with a Planet Home Lending loan: Review whether your interest rate exceeded 6% during a period of active duty and whether you submitted (or could submit) a written SCRA request with your military orders. Consider contacting a consumer or military-lending attorney to evaluate whether the Gleespen case or a similar claim may apply to you.

If you are facing foreclosure or a servicing dispute: Request your full payment and inspection-fee history in writing, and keep dated records of every call and payment. HUD-approved housing counselors offer free foreclosure-prevention guidance, and you can file a complaint with the CFPB at consumerfinance.gov/complaint if you believe your loan was mishandled.

If you have a general billing or customer service complaint: File it directly with Planet Home Lending in writing, then escalate to your state's mortgage regulator or the CFPB if it is not resolved. Keep copies of all correspondence.

In every case: A consumer complaint, a BBB report, or the existence of a pending lawsuit is not proof that any individual borrower has a valid legal claim. An attorney can review your specific loan documents and communications to determine whether you may be eligible to join an existing case or file your own.

Current Status and Most Recent Update (as of July 21, 2026)

•      The data breach settlement (Mathis v. Planet Home Lending, LLC) is resolved; claims administration closed after the September 25, 2024 deadline, and final class counsel fees ($808,333.33 plus $9,907.89 in costs) were awarded by the court.
•      The 2017 CFPB consent order is closed. The Bureau terminated it on September 22, 2025, confirming Planet Home Lending met its redress and compliance obligations.
•      The SCRA class action (Gleespen v. Planet Home Lending, LLC) remains active in the District of Connecticut; no trial date or settlement has been publicly reported as of this writing.
•      The Michigan foreclosure-related case (Wandrie et al v. Planet Home Lending, LLC) remains active; the court denied a preliminary injunction motion in 2026, and the case continues.
•      No new nationwide consumer class action against Planet Home Lending has been confirmed as filed beyond the matters described in this article as of July 21, 2026.
•      Readers should treat any online claim of a “new” 2026 mass lawsuit against Planet Home Lending with caution unless it links to a specific, verifiable court docket.

Frequently Asked Questions

Is Planet Home Lending being sued?
Yes. Planet Home Lending is currently a defendant in active federal cases, including an SCRA class action in Connecticut and a foreclosure-related case in Michigan, in addition to having settled a 2023 data breach class action for $2.425 million.
Why is Planet Home Lending facing a lawsuit?
The company's legal matters stem from four separate issues: a 2023 ransomware data breach, a 2017 CFPB action over improper referral fees and credit report misuse, a 2021 dispute over FHA property inspection fees, and a 2025 claim that it failed to apply Servicemembers Civil Relief Act interest rate protections.
What is the Planet Home Lending lawsuit settlement amount?
The confirmed settlement is $2,425,000, reached in the consolidated data breach class action (Mathis v. Planet Home Lending, LLC, Case No. 3:24-cv-00127, D. Conn.), which received preliminary court approval on May 13, 2024.
How many people were affected by the Planet Home Lending data breach?
Planet Home Lending's notice to the Maine Attorney General reported 199,873 affected individuals. One law firm's settlement summary cited a higher estimate of about 285,000; that figure has not been independently confirmed in the court record reviewed for this article.
Is the Planet Home Lending CFPB case still open?
No. The CFPB terminated its 2017 consent order against Planet Home Lending on September 22, 2025, after confirming the company paid $265,000 in consumer redress and completed its compliance obligations.
Where can I check Planet Home Lending lawsuit updates?
Court dockets are the most reliable source. Case numbers to search on PACER or Justia include 3:24-cv-00127 (data breach settlement), 3:25-cv-00751 (SCRA claim), and 2:25-cv-12238 (foreclosure-related matter). Avoid unofficial “case update” sites that do not cite a docket number.
Can I file a Planet Home Lending complaint if I'm not part of an existing lawsuit?
Yes. You can file a complaint with the CFPB at consumerfinance.gov/complaint, with your state's mortgage regulator, or with the Better Business Bureau. Filing a complaint does not automatically make you part of a class action.
Should I consult a lawyer about a Planet Home Lending issue?
If you have documented financial losses tied to the data breach, believe your SCRA rights were violated, or are facing what you believe is an improper foreclosure or fee, a consumer protection or military-lending attorney can evaluate your specific situation. This article is general information and not a substitute for individual legal advice.


Sponsored Ads

Sponsored Ads