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| Case Summary The term "MyChart lawsuit" does not point to one court case. It covers a group of separate legal actions tied to the MyChart patient portal built by Epic Systems. Most of these cases accuse hospitals of installing tracking tools such as Meta Pixel on their MyChart pages, which sent private health details to Meta and Google without patient consent. SSM Health, Novant Health, BJC HealthCare, Duke Health, and dozens of other systems have already settled similar claims, with payouts ranging from small fixed cash amounts to multi-million dollar funds. A newer and different case filed in March 2026 in the U.S. District Court for the Western District of Texas takes aim at Epic itself, arguing that MyChart splits patient records across disconnected portals in a way that blocks access, particularly for disabled patients filing Social Security disability claims. Together, these cases show a pattern of litigation touching privacy law, disability access, and healthcare data practices. |
What the MyChart Lawsuits Are About
Most MyChart litigation traces back to a 2022 report that found dozens of hospital systems had embedded the Meta Pixel, a tracking snippet, inside their patient portals. When a patient logged in, searched a condition, or clicked a button, the pixel could quietly send that activity, along with details like medication names or physician visits, back to Meta. Plaintiffs argue this violated HIPAA, state privacy statutes, and common law protections against invasion of privacy. Hospitals generally deny wrongdoing but have chosen to settle rather than face prolonged litigation.
SSM Health and the Pixel Tracking Settlements
SSM Health Care Corporation settled a class action filed in Missouri state court after patients accused it of disclosing protected health information through Meta Pixel and similar tools on its MyChart portal. The case, Doe v. SSM Health Care Corporation, covered anyone who logged into the SSM Health MyChart portal between July 6, 2020, and February 10, 2023. Under the settlement, eligible class members can claim a cash payment of $31.50 and receive a free one year membership to a privacy monitoring service that includes dark web monitoring and data broker opt-out tools. The court granted final approval in November 2025, and payments began going out in early 2026.
SSM Health is far from alone. Novant Health settled a similar pixel tracking dispute after reporting suggested that a single click inside its portal could transmit a patient's medication name and dosage to Facebook. BJC HealthCare, Duke University Health System, Banner Health, Memorial Health Services, and Inova Health Care Services have each reached their own settlements, with amounts ranging from a few hundred thousand dollars to over $9 million depending on the number of affected patients. Every settlement runs on its own claims deadline and eligibility window, so patients need to check the notice tied to their specific provider rather than assume one date applies across the board.
The Epic Lawsuit Over Fragmented Records
A separate and newer case shifts the focus from data leaks to data access. In March 2026, the American Association for Disability Justice and two individual plaintiffs sued Epic Systems in Texas federal court, claiming the company uses its dominant position in the electronic health records market to keep patient data locked inside separate MyChart portals tied to each provider. According to the complaint, a patient who receives care from multiple health systems has to manage multiple MyChart logins and manually gather records from each one. The lawsuit argues this fragmentation creates real harm, pointing to a plaintiff who died while his Social Security disability appeal was still pending after his claim was denied twice for lack of complete medical documentation. Epic has denied the allegations and maintains its systems support interoperability, including data exchange with the Social Security Administration.
This case follows an earlier lawsuit filed by Texas Attorney General Ken Paxton in December 2025, which accused Epic of monopolizing the EHR market and restricting parental access to a minor's medical records once the child turns 12. Taken together, these filings suggest Epic's MyChart platform is facing scrutiny not just over privacy leaks but over how it structures access to records in the first place.
Who Qualifies for a MyChart Settlement
Eligibility depends entirely on which case applies to you. Generally, you may qualify if you logged into a MyChart portal at a hospital system named in an active or settled lawsuit during the relevant date window listed in that settlement's notice. Some notices arrive by mail or email using the login ID tied to your portal account. Many eligible patients never open these notices, which is one reason settlement administrators report low claim rates even on large settlements.
How to File a Claim
Start by identifying whether your specific hospital or health system has a settlement. Search for the health system's name along with "MyChart settlement" to find the official claims administrator site, which is usually branded with the hospital's name rather than Epic or MyChart. Locate your login ID and PIN from the notice, complete the claim form online or by mail, and submit before the stated deadline. Missing a claims deadline typically means forfeiting the payment, since most settlement administrators do not grant extensions.
Key Takeaways
• "MyChart lawsuit" is not one case. It is a collection of separate class actions and settlements against different hospital systems, plus a distinct case against Epic Systems itself.
• Most settlements, including SSM Health's, stem from tracking tools like Meta Pixel that shared patient portal activity with companies such as Meta and Google.
• SSM Health's settlement offers a $31.50 cash payment plus a free year of privacy monitoring for patients who used its MyChart portal between July 2020 and February 2023.
• A March 2026 lawsuit accuses Epic of fragmenting patient records across disconnected MyChart portals, creating access barriers that plaintiffs say can delay Social Security disability claims.
• Each settlement has its own eligibility window and claims deadline, so patients should check the notice tied to their specific healthcare provider.
• Patients who believe they qualify should locate the official settlement website for their hospital system and submit a claim before the deadline listed in their notice.